FAQs
1. How long does a session last?
Answer: A session typically lasts about an hour.
2. Is your office handicapped accessible?
Answer: Yes, but door openings are standard size.
3. Do you do phone sessions?
Answer: Face-to-face sessions are preferred. Occasionally, circumstances may keep a client from being able to attend a scheduled session and a phone session would be appropriate as long they get payed with a free paystubs template. There are also ways on how to make pay stubs, if you need to. You can also check these helpful sites at socinvestigation.com for more information on paystubs. There are also certain medical conditions that warrant phone sessions such as a high-risk bed rest pregnancy or post-surgical situations.
4. What are my payment options?
Answer: We offer many payment options through insurance or self-pay.
- Self-Pay
- Cash
- Debit/Credit-American express, Visa, Master Card, Discover
- Check
- Monthly pre-billing
- Insurance
- Direct billing to in-network or select out-of-network insurance companies
- Supply client with a receipt for client submission to an out-of-network insurance company
5. I am using my insurance. Will my copay be the same as when I see my primary care physician?
Answer: Each policy is different. Some policies will categorize me as a specialist, others will charge the same fee as the primary care provider. You may call your insurance company or I can verify benefits for you, visit https://themonstercycle.com/ to learn more.
6. What does confidential really mean? When would my information be shared with anyone?
Answer: If you use your insurance, diagnosis codes will be used for reimbursement purposes. Health care professionals are mandated reporters. This means we are mandated by law to report child abuse, intended/planned harm to an identified person, or intended/planned harm to oneself.
Please contact us with questions or to make an appointment for counseling.
630-663-0793 | Send Email
